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Messenger Sales with AI Bot
Bot talks to clients in WhatsApp and Telegram like a real person — with a built-in sales funnel and manager handoff
2024–2025 · ~6 weeks
Client: Internal and client projects — lead generation and sales via WhatsApp and Telegram
Problem
Client conversations scattered across channels
Lost leads and conversation context
Manual message handling — high workload
Unstructured dialogues without a sales funnel
Unable to scale communication
What Was Built
HumanBot connected to WhatsApp and Telegram, processing incoming messages
All dialogues centralized in one system
Sales funnel embedded in the conversation: deal stages, data collection, transition logic
Automated natural-language responses with context management
Natural dialogue rhythm for human-like experience
Live manager handoff when needed, with integration health alerts
Approach
Sales funnel built into the dialogue itself, not in a separate CRM
Hybrid model: AI handles routine, human joins at key moments
Results
Centralized client communications
Higher conversion through structured funnel
Reduced manager workload
Scalable messaging without growing the team
Preserved feeling of live conversation