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Automated Order Processing from Marketplaces
Client
Auto parts distributor (Saint Petersburg) — reselling through marketplaces and B2B/B2C platforms, aggregating inventory from 300+ suppliers via 1C
Challenge
Orders coming from multiple channels: marketplaces, B2B, and B2C platforms. Different data formats and integrations per channel. Constantly changing prices and stock levels. Manual order processing: supplier selection, placement, dispatch. High workload on managers and risk of errors
Solution
Automated order collection from all sales channels. Unified incoming data format. Supplier selection logic based on availability, price, and terms. Automatic order creation internally and at the supplier. Order dispatch via email or API depending on supplier. Order status tracking
Results
Fully automated order processing
Faster order handling and dispatch
Reduced error rate
Business scalability without team growth
Full order status transparency
Technologies
1C IntegrationMarketplace APIsEmail IntegrationRouting EnginePostgreSQL